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Portfolio

Social Media Strategy

for a non-profit in the San Francisco Bay Area focused on criminal justice reform.

Date

October 2021 - March 2024 

Brief

This organization does incredible work, but their online presence didn’t reflect that. My task was to help them better reach staff, donors, and program alumni—giving them multiple opportunities to engage and encouraging them to donate or stay connected.

What I Did

I developed a robust content strategy across social media and email. This included posts and newsletters that inform, inspire, and entertain, tailored to different segments of the organization’s audience. I also crafted a fresh newsletter format that highlighted program milestones, partner events, and calls to action—making their email communications more compelling and useful.

Results

By maintaining a consistent posting schedule and producing timely, purpose-driven newsletters, I increased Facebook reach by 66%, Twitter profile views by 25%, LinkedIn engagement by 400+%, and newsletter open rates by over 30%.

Content Creation 

For a non-profit in Los Angeles focused on economic justice.

Date

April 2020 

Brief

With unemployment rising at an unprecedented rate, my task was to leverage social media to help BIPOC job seekers navigate economic uncertainty during the COVID-19 pandemic. 

What I Did

I developed a content series called #OpportunityAlerts, which showcased new job listings bi-weekly. Each listing was local, paid $20/hr.+, and was in a high-growth industry.

Results

This content series helped the organization gain over 1,000 followers on Instagram, increasing traffic to the website and bolstering program sign-ups.

Social Media Advertising 

For a small woman-owned business based in Los Angeles, CA

Date

January 2023 

Brief

Launching a small business is hard, especially when you have a full-time job, my task was to create an easy-to-follow ad strategy that can be maintained by a busy small business owner.

What I Did

I developed a target audience and ad strategy to help the store owner make more sales. To supplement the ads, I created a posting schedule, content pillars and easy-to-use social media templates in Canva.

Results

The store has received over 5000 views on its Instagram reels and has a consistent look and feel across each of its assets. 

Social Media Workshops & Training 

For a small team that runs a social media account for their youth-led program 

Date

September 2022 

Brief

The organization doesn't have the capacity or budget for a dedicated social media manager. My task was to develop their team's capacity to develop and implement a social media strategy. 

What I Did

I hosted two 2-hour workshops that trained the team on developing audience insights and measuring their content performance. 

Results

The team runs active Instagram and TikTok channels with youth-centric content that resonates with their audience. 

Ask me Anything!

Thanks for submitting!

Erica Mosley Consulting © 2023 

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